Effective Date: 02/05/2025
Blue Star Home Care
Phone: (651) 440-9817
Email: info@bluestarhc.com
Fax: (651) 440-9876
At Blue Star Home Care (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, home address, insurance details, and other personal identifiers you provide.
Health Information: If you are a client or prospective client, we may collect relevant medical or health information to provide proper care services, in accordance with HIPAA and other applicable laws.
Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
Providing and managing home care services
Responding to your inquiries and requests
Communicating updates and service information
Billing and insurance processing
Meeting legal and regulatory requirements
Improving our website and services
3. How We Share Your Information
We do not sell your personal information. We may share your data with:
Healthcare professionals involved in your care
Insurance providers and billing partners
Government and regulatory authorities when required by law
Service providers who assist with our operations (e.g., IT support, secure communications)
All shared data is handled securely and only for necessary business or legal reasons.
4. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Rights
You have the right to:
Request access to your personal data
Correct or update inaccurate information
Request deletion of your data (where applicable)
Withdraw consent for communications at any time
To exercise these rights, contact us at:
📞 Phone: (651) 440-9817
📧 Email: info@bluestarhc.com
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
📍 Blue Star Home Care
📞 Phone: (651) 440-9817
📠 Fax: (651) 440-9876
📧 Email: info@bluestarhc.com
Contact us
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Get the Excellent Services You Deserve
Our Hours
FAQs
We Have Answers For Your Questions!
We understand how hard it is for you or your loved ones to search for home care assistance if you have never done it before. Today, our complex health care system adds more frustration and confusion to anyone that is seeking for assistance. Elderly and people with disability have to face with many challenges to live a normal life. Let alone, many still have to face the difficulty finding the assistance they need on their own. That is why we created Blue Star Home Health Care, to help and advocate for those who are unable to. Our professional team will walk with you every step of the way and assist you to the right place where you will be able to seek the help you need. You are not alone. We are here for you from the very beginning to the end. Call us today.
You have been assessed by the nurse and you are approved for home care services.
What do you do next?
Who is going to be your caregiver?
How do you use the services?
When do you use the service?
So many questions and no clear answer. Take no more action. Call us and we will be happy to assist you. We can meet with you and explain in detail the service we will be providing to you. We will provide a match caregiver that will work well with you or if you prefer, we will hire the person of your choice to work with you whether it is a friend, a neighbor, or family member.
Everyday there are many persons receiving services who are not satisfied with the personal care services they are receiving from where they currently are. We are here to help each person develop a care plan that will tailor to their needs. Listening and addressing your concerns are what we do best at Blue Star Home Health Care. We promise to help you make a smooth transition of service to our agency as quick as possible. Turnaround time for transfer of services takes about two to four weeks. Let us work together.
Call – Call our intake specialist to inquire about services related to your need. We will walk you through the process and give you the information needed to call for an assessment.
Assessment – An assessor will come out to determine the services needed and how many hours you will qualify for.
Home Care Service– Services begin when you are determined to be eligible for services by the assessor.