Blue Star Home Care
Phone: (651) 440-9817
Email: info@bluestarhc.com
Fax: (651) 440-9876
Effective Date: 02/05/2025
At Blue Star Home Care, we are committed to ensuring digital and physical accessibility for all individuals, including people with disabilities. We believe everyone should have equal access to our services, resources, and information, regardless of ability or assistive technology use.
1. Our Commitment
We strive to ensure our website and services comply with applicable accessibility standards, including:
The Americans with Disabilities Act (ADA)
Section 508 of the Rehabilitation Act
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
We continuously work to improve the user experience for everyone and apply the relevant accessibility standards where feasible.
2. Digital Accessibility
We aim to provide a website that is:
Navigable using screen readers and keyboard-only input
Readable with adjustable text size and high-contrast modes
Compatible with modern browsers and assistive technologies
Clearly structured with headings, alt text for images, and accessible forms
3. Physical Accessibility
Our office and services are designed to be accessible for individuals with physical disabilities. This includes:
Wheelchair-accessible entrances and hallways
Accessible parking spaces
Service support for clients with visual, auditory, or mobility impairments
If you require any specific accommodations for in-home care or office visits, please contact us in advance so we can best serve you.
4. Ongoing Improvements
Accessibility is an ongoing effort. We are continuously identifying and implementing improvements to meet and exceed accessibility standards. Feedback from users is essential to this process.
5. Feedback and Support
If you experience any difficulty accessing our website or services, or if you have specific accessibility needs, we want to hear from you.
Please contact us:
📞 Phone: (651) 440-9817
📠 Fax: (651) 440-9876
📧 Email: info@bluestarhc.com
We will make every reasonable effort to address your concerns promptly and appropriately.
6. Third-Party Content
Some content or features on our website may link to or be provided by third-party providers. While we aim to ensure accessibility across all platforms, we cannot guarantee the accessibility of third-party content.
7. Updates to This Statement
We may update this Accessibility Statement as our services and technologies evolve. Changes will be posted on this page with a revised effective date.
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We understand how hard it is for you or your loved ones to search for home care assistance if you have never done it before. Today, our complex health care system adds more frustration and confusion to anyone that is seeking for assistance. Elderly and people with disability have to face with many challenges to live a normal life. Let alone, many still have to face the difficulty finding the assistance they need on their own. That is why we created Blue Star Home Health Care, to help and advocate for those who are unable to. Our professional team will walk with you every step of the way and assist you to the right place where you will be able to seek the help you need. You are not alone. We are here for you from the very beginning to the end. Call us today.
You have been assessed by the nurse and you are approved for home care services.
What do you do next?
Who is going to be your caregiver?
How do you use the services?
When do you use the service?
So many questions and no clear answer. Take no more action. Call us and we will be happy to assist you. We can meet with you and explain in detail the service we will be providing to you. We will provide a match caregiver that will work well with you or if you prefer, we will hire the person of your choice to work with you whether it is a friend, a neighbor, or family member.
Everyday there are many persons receiving services who are not satisfied with the personal care services they are receiving from where they currently are. We are here to help each person develop a care plan that will tailor to their needs. Listening and addressing your concerns are what we do best at Blue Star Home Health Care. We promise to help you make a smooth transition of service to our agency as quick as possible. Turnaround time for transfer of services takes about two to four weeks. Let us work together.
Call – Call our intake specialist to inquire about services related to your need. We will walk you through the process and give you the information needed to call for an assessment.
Assessment – An assessor will come out to determine the services needed and how many hours you will qualify for.
Home Care Service– Services begin when you are determined to be eligible for services by the assessor.